I joined the Jonas Club Software team with more than 15 years in customer service. I always provide high level support to clients and have a keen ability to understand their unique and specific needs. I excel in problem solving to address any issues and resolve them in an efficient manner. My goal is to ensure clients feel understood and have a good experience.

I’m committed to helping our clients needs and building stronger customer relationships.

Favorite Software Feature

My favourite Jonas feature is the new SMS texting application that enables the clubs to communicate to members via text messages. It is important to be in touch and is a quicker way to connect than other methods. The ability to notify members of information on short notice is quite beneficial.