Tailored Solutions for Every Club

Empowering Your Club's Success

We know that your Club is unique and always changing and our solutions are tailored to meet your unique needs. Unique solutions require unique care. The CARE Team at Jonas Club Software is dedicated to serving our clients and ensuring you are reaping the full benefits of the most popular club software in the world.
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What is CARE?

Jonas Club Software clients have access to exceptional care services from the CARE team. Whether you have questions or need assistance, The CARE team is here to help you at all stages of your Jonas Club Software experience by addressing client inquiries and resolving concerns.

Personalized Care

Your CARE representative will help you navigate solutions for your issues and ensure your satisfaction. We collaborate with multiple team members to provide you with holistic care and help.

Our goal is to help you succeed and thrive. We are here to understand the needs of your business, your team, and your members.

When Should You Contact CARE?

If you have questions about modules, billing, or your account, or have any concerns, compliments, or feedback, you can get in touch with CARE.

Contact CARE with general inquiries including:

01

Modules, such as the breakdown or removal of modules

02

Your account

03

Billing

04

An overview of assets

05

Reporting information

06

Assistance with technology onboarding for new staff

07

Assistance with improving processes and workflows for staff or members

For other inquiries such as purchasing new modules, training, or technical support, we recommend connecting with Sales and Support teams.

Contact CARE

If you need help with identifying your needs, have any questions, or aren’t sure who to speak to, ask us. We will put you in touch with the right contact. Reach out to us anytime at care@jonasclub.com.

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CARE Team

Wahida Beekham

Client Care Advisor

Territories: DE, DC, IN, IA, KY, MD, MN, MO, NC, PA, SC, WV, WI, VA, IL

Nicole Collins

Client Care Advisor

Territories: CO, CT, HI, ME, MA, NE, NV, NH, NJ, NM, NY, RI, PR, VT, CA, ND

Chrissy Walter

Client Care Advisor

Territories: AL, AZ, AR, KS, LA, MS, OK, TN, TX, UT, FL, GA

Tes Worden

Client Care Advisor

Territories: ID, MI, MT, OH, OR, WA, SD, WY, Canada

Courtney Daniels

Client Care Advisor

Territories: PA, WV, VA, MD, NC, SC

Cindy Balaban

Client Care Lead