The Dining Reservations module allows you to make your dining facilities searchable in terms of table types, party size, and meal periods. These features allow your Food & Beverage staff to make detail-rich reservations on behalf of your members, so to schedule labor more effectively, avoid double-booking, and most importantly, ensure your facility delivers the dining experience your members had in mind.
Setup - Meal Periods, Table Setup & Turn Rates
The Dining Reservations module allows you to create multiple Meal Periods (i.e. Breakfast, Brunch, Lunch and Dinner) for specified times of day, in a straight forward manner. The system also allows your club to automatically rotate these times by day of week, or range of dates/seasons, which will accommodate most club dining scenarios.
Table Setups are established in terms of type (i.e. Four Top, Six Top Round, etc.) Simply assign a table number for easy recognition by your Host or Maitre d’, and then add specific attributes for each table. These can include Fireplace Seating, a view of the 18th green, or other unique features of your dining facilities.
Based on your Facilities, Meal Periods and Party Size, you can assign an expected turn rate for each table, affording you the ability to automatically schedule your reservations at expected intervals.
Reservations - Availability, Status, & Tentative Table Assignment
Once your setup has been completed, making a reservation is a simple point and click process. When taking a reservation on behalf of a member, simply select the preferred date, dining facility, meal period, party size and table attributes. The system will then return all available tables, which will be color coded to specify whether they meet all, some, or none of the requested attributes. The person taking the reservation can then finalize the reservation. Based on your configuration, the system can then send an email confirmation to the newly booked member.
Once the members arrive at your dining facility, the system allows for various reservation statuses to be assigned, including “Checked In”, “Seated” or “Closed”. In addition, the fully integrated Jonas Club Management System gives you the ability to have a chit automatically created in your Point Of Sale and assigned to the appropriate server once your guests have been assigned a “Seated” status.
An optional feature available within the system is Tentative Table Assignment. This feature allows any user at the club to take reservations but restricts table assignment to specific users (i.e. Host or Maitre d’). This provides a higher level of service to your members, while reserving full control for only the appropriate personnel. |
|